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Customer journey

A step by step guide to building customer journey maps

A step by step guide to building customer journey maps

“How do you get your customers to do what you want them to do on your website?”

Digital marketers get asked this question all the time. Without realising it, the businesses who want the secret sauce, the quick fix to more “conversions,” are asking the wrong question.

What they really should be asking is, “How do I help my customers achieve their goals on my website while still achieving mine?”

This step by step guide from Conversion XL is perfect for any business wanting to understand what motivates their customers and how to achieve the best journey. 

It also includes some great templates that make sense for a variety of industries. 

Have a read here.

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